Have a Question?
We are real humans and we love hearing from our community.
Email us at hello@opalandjoy.com or call us on (970) 696 0321 and we will get back to you as soon as we can.
FAQs About Our Products
I have never tried CBD before. Is it right for me?
We get this question a lot and we love it because it means you are doing your research.
CBD is a natural plant compound that has been used safely by millions of people worldwide. It is gentle, non habit forming and has no psychoactive effect whatsoever. Think of it as a natural way to support your body's own sense of balance and calm.
Our Relief Oil and REST both contain CBD. RELAX is completely CBD and THC free if you would prefer to start there.
Still unsure? Our quiz will point you in the right direction. Take the quiz →
Will CBD get me high?
No. Not even slightly.
CBD and THC are both found in the cannabis plant but they are completely different compounds. THC is the psychoactive compound. CBD is not. REST contains less than 0.3% THC which is the legal limit in the USA and far too low to have any effect. RELAX is completely THC free.
All of our products are third party tested and we publish our Certificates of Analysis publicly so you can check exactly what is in every batch. View our COAs →
Are your products free from melatonin and sugar?
Yes. Always.
We made this decision before we launched and we will never change it. Melatonin can suppress your body's natural hormone production over time — the last thing a woman in perimenopause needs. Sugar triggers inflammation and spikes cortisol, the stress hormone that keeps you wired and wakeful at night.
Neither of those things belong in a perimenopause supplement. So we left them out. Read more about our ingredients philosophy →
Why no melatonin? I thought melatonin helped with sleep?
Melatonin can help some people fall asleep faster in the short term. But for women in perimenopause it is rarely the right tool.
The main sleep problems during perimenopause are driven by fluctuating estrogen, declining progesterone and elevated cortisol — not primarily by low melatonin. Supplementing melatonin externally can also suppress your body's own natural melatonin production over time, creating a dependency that makes sleep harder without it.
We use clinically studied botanicals and cannabinoids that work with your body's natural rhythms instead. See the clinical research →
Are your products habit-forming, or will I become dependent on them?
No. All of our products are non habit forming and designed for daily long term use.
REST and RELAX do not contain melatonin or sedatives. They support your body's natural processes rather than overriding them. You can stop taking them at any time without withdrawal effects.
What is the difference between REST and RELAX?
REST is designed for nighttime sleep support. It helps you fall asleep faster, stay in deep restorative sleep longer and wake up without grogginess. It contains CBD, CBN and Linalool.
RELAX is designed to support your stress hormones and hormone signalling throughout the day and evening. It helps reduce cortisol, ease night sweats and hot flashes, and support clearer thinking when you wake up. It contains Ashwagandha, Red Reishi, Passionflower and Relora.
Many women use both as part of our Restorative Sleep System for complete support. Take the quiz to find out which is right for you →
Do I need to take all three products or can I start with one?
Absolutely not. Start wherever feels right for you.
If sleep is your biggest struggle, start with REST. If stress, anxiety, hot flashes and night sweats are taking over, start with RELAX. If you want complete evening support and the best value, the Restorative Sleep System combines REST and RELAX together.
Not sure? Our 60 second quiz will tell you exactly where to start. [Take the quiz →]
You can also try the Restorative Sleep System as a 7 day starter pack for just $24.95 before committing to a full month. Shop the 7 day starter →
I am not sure I am actually in perimenopause. Could these products still help me?
Yes. And you are not alone in feeling this way.
Perimenopause is one of the most underdiagnosed transitions a woman goes through. Many women are in it for years before anyone connects the dots. If you are in your late 30s or 40s and something feels off — your sleep, your mood, your energy, your body temperature — our products were made for exactly where you are right now.
You do not need a diagnosis to deserve support. Learn more about perimenopause →
FAQs About Results & Usage
How long before I see results?
Most women notice something within the first one to two weeks.
REST works quickly for many women. Sleep onset and quality often improve within the first few nights. Deep restorative sleep builds with consistent use over two to four weeks.
RELAX takes a little longer as it works on your stress hormones and hormone signalling. Most women notice a meaningful difference within two to four weeks of taking it daily.
Relief Oil is our fastest-acting product. Many women notice a difference the same day they take it.
The women who see the most transformative results are the ones who commit to at least 30 days consistently. That is also why we back every order with a 30-day money-back guarantee. We want you to give it a real chance.
How do I take REST and RELAX?
REST is taken at bedtime. Take your recommended dose with a small glass of water as part of your wind down routine.
RELAX is taken in the evening before bed. Think of it as clearing the path for REST to do its work. Together they form a complete two part evening routine.
Consistency is everything with both products. Taking them at the same time each day gives you the best results.
Can I take REST and RELAX together?
Yes. The Restorative Sleep System was designed specifically to be used together.
REST and RELAX work on different aspects of the perimenopause sleep experience. RELAX supports your stress hormones and helps prepare your body for sleep. REST supports deep restorative sleep once you are there. Together, they address every layer of the problem. Shop the Restorative Sleep System →
Can I take these products alongside other supplements I already take?
Our products are made with well-researched natural ingredients and are generally well-tolerated alongside other supplements. If you are taking any prescription medications, we always recommend checking with your healthcare provider before adding anything new to your routine.
What time of day should I take Relief Oil?
Relief Oil is designed for daytime use. You can take it any time during the day whenever you need support — whether that is first thing in the morning, before a stressful meeting or during the afternoon when your energy dips.
The organic mint extract gives a refreshing cooling effect which many women find particularly helpful during hot flashes or warmer moments during the day.
What if I miss a dose?
Do not worry. Just pick up where you left off with your next scheduled dose. Do not double up. Consistency over time matters more than any single dose.
FAQs About Quality & Safety
Are your CBD products third-party tested?
Yes. Every single batch.
We work with independent third-party laboratories to test every product for purity and potency before it reaches you. We publish our Certificates of Analysis publicly so you can verify exactly what is in every batch. No hiding. No guessing. Ever. View our COAs →
Where are your products made?
All Opal & Joy products are made in Colorado, USA, in a GMP-certified facility. GMP stands for Good Manufacturing Practice — a set of rigorous quality standards that ensure every product is consistently produced and controlled to the highest quality.
Where can I see your Certificates of Analysis?
You can view all of our Certificates of Analysis here. View COAs →
We publish these because we believe you have the right to know exactly what is in every product you put into your body.
Are your ingredients organic?
Where possible,yes. We choose organic ingredients whenever they are available and appropriate. Our Relief Oil is USDA-certified organic.
All of our products are free from unnecessary fillers, artificial colours, artificial flavours and synthetic preservatives. Read more about our ingredients →
What does GMP certified mean?
GMP stands for Good Manufacturing Practice. It is a certification that ensures the facility where our products are made meets strict quality and safety standards set by the FDA for supplement manufacturing.
It means every batch of every product is made consistently, safely and to the highest possible standard. It is one of the most important things to look for when choosing a supplement brand — and one of the things we are most proud of.
FAQs About Orders & Shipping
How much is shipping and how long will it take?
We offer free shipping on all orders over $75.
Orders are typically processed one-two business days. Once your order has shipped, you will receive a confirmation email with your tracking number so you can follow its journey to you.
Do you ship internationally?
At this time we are only able to ship within the USA. We hope to expand internationally in the future. If you are outside the USA and want to be notified when we do, email us at hello@opalandjoy.com and we will add you to our list.
Can I change or cancel my order?
If you need to change or cancel your order please contact us as soon as possible at hello@opalandjoy.com. Once an order has been processed or shipped we may not be able to make changes but we will always do our best to help.
What if my order arrives damaged?
We are so sorry if this happens. Please contact us at hello@opalandjoy.com with a photo of the damaged item and your order number and we will make it right for you straight away.
Do you offer gift cards?
Yes. Digital gift cards are available on our website and are delivered via email. They make a beautiful gift for any woman in your life who deserves a little support right now. Shop gift cards →
FAQs About Returns & Guarantees
What is your 30 day money back guarantee?
We stand behind every product we make. If you are not completely satisfied within 30 days of receiving your order we will refund you in full. No awkward conversations. No hoops to jump through.
We offer this guarantee because we genuinely believe in what we have made — and we want you to be able to try it without any financial risk.
How do I request a refund?
Simply email us at hello@opalandjoy.com within 30 days of receiving your order. Let us know what you purchased and what your experience was. We will process your refund promptly and without any hassle.
What is your returns policy?
We offer a 30-day return policy on most items. Please visit our returns page for full details. View returns policy →
If you have any questions about a return please reach out to us at hello@opalandjoy.com and we will take care of you.